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[경제경영] Ritz Carlton - The Case for Service

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작성일 19-09-22 11:04

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[경제경영] Ritz Carlton - The Case for Service
Ritz Carlton: The Case for Service
Ritz Carlton Case Study
Quality management begins with the president and the other 13 senior executives who make up the

corporate steering committee and the
senior quality-management team.
Corporate Management
They meet weekly to review:

1. product- and service-quality measures
2. guest satisfaction
3. market growth and development,
4. organizational indicators, profits, and competitive status
Corporate Management
Approximat

Ritz Carlton: The Case for Service
Ritz Carlton Case Study
Quality management begins with the president and the other 13 senior executives who make up the

corporate steering committee and the
senior quality-management team.
Corporate Management
They meet weekly to review:

1. product- and service-quality measures
2. guest sa…(생략(省略))
경제경영,Ritz,Carlton,The,Case,for,Service,경영경제,레포트

[경제경영] Ritz Carlton - The Case for Service




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[경제경영] Ritz Carlton - The Case for Service , [경제경영] Ritz Carlton - The Case for Service경영경제레포트 , 경제경영 Ritz Carlton The Case for Service


Download : [경제경영] Ritz Carlton - The Case for Service.ppt( 67 )




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